Cancellation policy

Subscriptions
When you purchase a subscription, you’ll receive repeat deliveries based on the duration and frequency you select.

Your payment details will be stored securely, and you’ll be charged for each delivery unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew, you can cancel your subscription.

You can change or cancel your subscription using the links in your order confirmation emails.

See our Return and refund policy for more details on returns and refunds.

Order cancellations

You may cancel an order before dispatch for a full refund. Contact socialcoffeeblackeyespecialist@gmail.com or +356 99110396 as soon as possible with your order details. Starting roasting or packing does not by itself remove this option.

Once an order has been dispatched, follow the withdrawal and return process in our Return and refund policy. That policy explains the 14-day notification period, return conditions for coffee and equipment, return costs and refund timing. Cancelling future subscription deliveries does not automatically withdraw an order already dispatched.

Refunds are made to the original payment method, subject to the timing and permitted withholding explained in our Return and refund policy. Nothing here limits your mandatory consumer rights.